Agenda

CIO’s FUTURE of CLOUD & DIGITAL
INFRASTRUCTURE
SUMMIT

Virtual Event Dates: December 7-8, 2021

Happening Dec. 7-8

Event kick-off next Tuesday. Register yourself and share with your team.

Our agenda includes keynotes, talks, and conversations that will inform, enlighten, inspire, and prepare you for the challenges ahead. In addition to the scheduled sessions, you can view content on-demand anytime during the summit.

The event starts at 1 pm EST/10 am PST.

All times on the agenda are Eastern Standard Time.

1:00 - 1:45 PM

How Technology is Moving from Incremental to Exponential

Vivek Wadhwa, Technology & Innovation Author, Academic & Futurist

Every technology – from computing to AI to robotics to sensors to quantum computing — is on an exponential path. And when exponentially advancing technologies converge, they make what seems impossible, well actually … possible. Not only will this enable us to solve the grand challenges of humanity across health, energy, food, education, water and security – but it will disrupt entire industries. Join us as we rise above the clouds for a view of this exponential future — and the trillion dollar opportunities it will create.

1:45- 2:10 PM

Cloud’s Next Leap: Creating Transformational Business Value

Richard Warrick, Global Research Lead, Cloud Computing, IBM Institute for Business Value

Over the course of the pandemic, digital transformation accelerated across businesses. But are enterprises accelerating their digital transformation agendas along with their cloud computing adoption? Are those investments returning the business value enterprises expected? Join us to explore findings from the IBM Institute for BusinessValue that can help your organization take stock of its cloud adoption strategies and investments — and recognize if you’re achieving the business benefits expected.

2:10- 2:30 PM

Live Discussion with Vivek Wadhwa on Disruptions and Careers

Disruption will happen. What does that mean for our careers? Join Vivek Wadhwa to explore navigating your own career challenges. Bring your questions, since this will be an interactive discussion. Hear what your peers are struggling with or have found their own solutions for, as well as gain insights from one of technology’s deepest thinkers.

2:30-2:55 PM

How Clouds Modernize Casual Dining at IHOP & Applebee’s

Justin Skelton, CIO, DINE Brands

While quick-service restaurants pivoted quickly to delivery apps and takeout, casual dining restaurants faced different challenges. To create more customer-facing capabilities, IHOP and Applebee’s managed their journey by moving applications and legacy infrastructure to the cloud. Join us as we discuss the leadership strategies necessary to get buy-in – like engaging individual franchisees all the way to the board of directors – along with managing cloud pilot programs, moving to automation, and capitalizing on how leadership and teams are changing.

Interviewed by: Derek Hulitzky VP, Content Development & Strategy, IDG Communications, Inc.

2:55 - 3:02 PM

Demo: How to Build Modern Applications Fast, Right and for the Future

Taka Torimoto, Senior Solutions Architect, OutSystems

Join us for this short demo to learn how to prioritize digital transformation with applications that make a difference across all areas of the business — from customer experience to workplace innovation to process. We’ll show you how to: build and deploy enterprise-grade applications really fast; easily connect to any system; deliver a beautiful user experience on any device; extend applications with your own code; and do it all with your existing skills.

3:02 -3:09 PM

Demo: How OnRamp Takes You from Zero to AWS Cloud in 50 Days

Ben Tizer, Head of Software Sales & Success, Cloudreach

If you’re considering migrating infrastructure to AWS, join this short demo to see OnRamp, a program designed to help organizations quickly and confidently adopt AWS.

3:09 - 3:16 PM

Demo: Torii HQ

Uri Haramati, Founder & CEO, Torii

Join us for this short demo of Torii, a SaaS Management solution and advanced discovery platform that helps you understand and optimize your app usage and software spend, and drive employee productivity. With Torii, you gain not only unparalleled insight into your SaaS usage — both sanctioned and unsanctioned — but also get tools to act on that insight with a holistic SaaS management solution that empowers IT teams.

3:20 - 3:55 PM

Cloud at Sea: How Royal Caribbean Keeps Customers Connected

Martha Poulter, CIO, Royal Caribbean

While vacationers go on cruises to relax and unplug, the reality is that technology fuels many of their interactions, from dining to shopping to shore excursions. With 75 percent of its fleet operational since last summer as the world eased back into travel again, Royal Caribbean’s IT team used pandemic-era downtime to solve a number of business challenges around using cloud-based technologies and systems when operating on the open sea — one of the few places in the world without persistent connectivity. Join us to learn how the company uses a mix of cloud, edge computing and satellite solutions to deliver seamless customer experiences whether ships are in port or untethered on the open ocean dealing with adverse weather conditions. We’ll also explore the company’s advancing data strategy and how it’s powering new marketing capabilities as well as other insights on resiliency, staff development, and more.

Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media

3:55 - 4:15 PM

Data-Driven Insights for Business Transformation

Josh Klahr, Vice President of Platform Product Management, Splunk

Accessing, organizing, and analyzing data is an important component of business transformation. In this Q&A, Splunk’s Josh Klahr talks about value and agility for companies that rely on cloud and multi-cloud architectures. The key, Klahr says, is to unlock business models, products, and services in the face of complexity. To package, price, service, and support products and services, he argues, you need a set of services underpinned by a data-driven platform that can be scaled elastically.

Interviewed by: Charles Pelton, Contributing Editor, CIO, IDG Communications, Inc.

4:15 - 4:40 PM

Inside 3M’s Public Cloud Strategy to Boost Speed and Agility

David Bellis, Vice President, Global Infrastructure Services and Enterprise Architecture, 3M

3M—maker of familiar items such as Post-it notes and Scotch tape as well as products and services for the automotive, health care, and design and production sectors—made a big move when its entire ERP system moved to the cloud. Now it’s reaping the benefits of moving functions such as accounting, supply chain management, manufacturing, product lifecycle management, e-commerce, and other business-critical enterprise IT applications. In this session, find out how 3M is leveraging machine learning, analytics, security and more to drive efficiencies and gain speed and agility.

Interviewed by: Derek Hulitzky VP, Content Development & Strategy, IDG Communications, Inc.

4:40 - 4:55 PM

Transform with Purpose: Planning your Hybrid Cloud Journey

Chris Kapusta, Senior Manager for Data Infrastructure Management, Insight
Jeff Bozic, Principal Architect, Insight

Enterprise transformation is no longer about just technology or DevOps. The bigger picture of today’s hybrid cloud strategies consider processes, talent and skills, and the theme for changing an operating model to a modern data center. Join us as experts discuss how organizations can transform with purpose on their hybrid cloud journey.

The Role of Identity in the Enterprise

Lance Malacara, Group Manager, Product Marketing, Okta

Hybrid IT is expanding and becoming mainstream as companies adapt to modern challenges. Today’s organizations can make the most of their hybrid IT environment by securing on-prem applications, replacing aging legacy tech, and building a bridge between cloud and on-prem. Join us as we explore how – along with ways to enable seamless and secure access to both on-prem and cloud apps.

Moving Fast and Free with Cloud Native Data

Patrick McFadin, VP Developer Relations, DataStax

Organizations are faced with IT’s quickly changing landscape while keeping up with competitors. Cloud and cloud native methodologies can be game-changers, but organizations need a clear strategy. How will you handle your data? What strategy will you choose? Join us as we discuss how cloud economics are changing and how embracing a few easy rules can keep you moving fast, and your developers happy and productive.

4:55 - 5:55 PM

Building Award-Winning Digital Infrastructure

Ashish Parmar, Chief Information Officer, Tapestry
Steve Samarge
, Chief Technology Officer, Toyota Financial Services
Bob Bender
, Chief Technology Officer, Founders Federal Credit Union 

Global business models are becoming more data driven, distributed, and dynamic. Their success depends on a digital infrastructure and innovations to ensure resiliency, consistent and ubiquitous workload placement, and cost optimization across hybrid or multiple clouds. IDC’s Best in Future of Digital Infrastructure Awards program honors IT and business leaders who are leading the charge to harness digital infrastructure innovation to transform their businesses. Join us as we share insights and best practices from our inaugural winners: Cloud-Centric Computing & Overall Winner: Tapestry; Ubiquitous Deployment: Toyota Financial Services; Autonomous Operations: Founders Federal Credit Union.

Interviewed by: Richard Villars, Group Vice President Worldwide Research
Mary Johnston Turner, Research Vice President

On Demand

On Demand Sessions Available (December)

Session descriptions listed in “On Demand Sessions” tab above.

How to Build Identity Security For Modern Infrastructure
Brandon Traffanstedt, Senior Director, Global Technology Office, CyberArk

Low and No-Code Development: The Modern Application Platform for the Cloud
Jake Bogie, Lead Solutions Architect, OutSystems

How to Protect Your Cloud and SaaS Platforms
Nabil Zoldjalali, Director of Cloud Security, Darktrace

Transform with Purpose: Planning your Hybrid Cloud Journey
Chris Kapusta, Senior Manager for Data Infrastructure Management, Insight
Jeff Bozic, Principal Architect, Insight

Using Customer Data to Create Superior Customer Journeys
Annette Miesbach, Senior Product Marketing Manager, NICE CXone

How to Enhance Your Cloud Security
Sandy Bird, Co-founder & CTO, Sonrai Security

Composability: How It Accelerates Your Cloud innovation Strategy
Laura Shores, Senior Product Marketing Manager, MuleSoft

Tips on Building an AI Strategy for IT
Anirban Chatterjee, Senior Director of Product Marketing, BigPanda

The Role of Identity in the Enterprise
Lance Malacara, Group Manager, Product Marketing, Okta

How to Measure Success with Your Cloud Migration
Asad Ali, Senior Director of Sales Engineering, Dynatrace

Moving Fast and Free with Cloud Native Data
Patrick McFadin, VP Developer Relations, DataStax

Everything You Need to Know About Observability
Mark Woods, Chief Technical Advisor, Splunk

Best Practices: Secure DevOps for Multicloud Environments
Eric Carter, Director of Product Marketing, Sysdig
Brandon Evans, Certified Instructor, SANS Institute

The Vaccine for Identity Access Management
Vivin Sathyan, Senior Technology Evangelist, ManageEngine

How Observability Drives Better Team Efficiency In Multi-Cloud Environments
Michael Fisher, Director of Product Management, OpsRamp

How the Hyper Adoption of SaaS is Transforming IT
Uri Haramati, Founder & CEO, Torii

Multi-Cloud: Going Beyond the Buzzword to the Benefit
Matt Wallace, CTO, Faction

How to Choose the Right Data and Analytics Organizational Model and Provider
John Loughlin, Chief Technologist, Cloudreach
Jason Sutherland, Head of Application & Data Modernization, Cloudreach

1:00 - 1:45 PM

The Foreseeable Future

Rebecca Costa, Technology and Science Futurist, World Acclaimed Sociobiologist and Author

The world is changing much faster. As a CIO, you’re a chaser, maker, or adapter, so which are you? What’s the foreseeable future for your industry? What changes are inevitable, and which will disrupt? Join us to learn this and more.

1:45 - 2:05 PM

Cloud Comes to the Creative Community…Finally!

Ben Poston, IBM Public Cloud Sales, Cloud Object Storage & IaaS Solutions Leader, Americas, IBM
Matt Cimaglia, CEO and Co-Founder, Third Summit, Parent Company of Alteon

The media, advertising and entertainment sector have struggled mightily to embrace cloud technology. Decades of entrenched practices, massive file sizes and concerns about content security have stubbornly discouraged adoption of digital practices and workflows. A dramatic shift, however, is underway. Join CIO.com, experts from Alteon and IBM to learn how the cloud revolution is changing the creative world — from Hollywood to Madison Avenue.

Interviewed by: Lane Cooper, Contributing Editor, CIO

2:05 - 2:25 PM

Live Discussion with Rebecca Costa: The Changing Role of the CIO

What would you like to ask noted science and technology futurist Rebecca Costa? Called upon by the world’s largest organizations to provide insight on disruptive technologies, emerging scientific discoveries, and foreseeable trends, Costa offers a wealth of knowledge that any CIO can learn from. Join us for a live, interactive discussion about new skills, mindsets, and trajectories for today’s CIO.

2:25 - 2:50 PM

Learning from Target’s Culture of IT Innovation

Mike McNamara, CIO, Target

Target is not only a leading retailer, but it’s also a leading engineering organization. The company has built a high-functioning engineering culture that has led to initiatives such as building its own cloud; using open source to augment its software engineering; and developing ground-up innovations such as a virtual line app for shoppers. This session will dive into the hybrid cloud strategy that can power innovation and allow projects to scale quickly as well as offer insights on leadership and the secret power of traits like determination and humility.

Interviewed by: John Gallant Enterprise Consulting Director, CIO

2:50 - 3:00 PM

Demo: A Modern Approach to Managing Cloud Infrastructure

Sathish Sagayaraj Joseph, Senior Manager, Strategic Account Management, ManageEngine

With cloud adoption and worldwide acceleration of digital transformation, organizations need scalability, stability, and secure accessibility at the forefront of their cloud strategy. Join us for this demo where we discuss how an all-in-one monitoring solution helps maintain stability of the cloud infrastructure while it monitors the end user experience. We’ll also show how identity management helps users manage multiple passwords for all enterprise applications by providing secure single sign-on.

3:00 - 3:25 PM

Managing Cloud Complexity: Strategies for Securing Hybrid Architectures and App Modernization

Lara Greden, Research Director for IDC’s Platform as a Service (PaaS) practice
Shue-Jane L. Thompson, Senior Partner, Security Strategy & Growth, Distinguished Industry Leader at IBM
Arnab Bag, Partner, Cloud and CIO Advisory at IBM

Speed and complexity can be a dangerous combination. These two factors, however, are a dominant characteristic of most enterprise computing environments as organizations move full speed ahead with technology modernization that call for the secure integration of on-premises infrastructures with private and public cloud resources at the IaaS, PaaS and SaaS levels. Join us for a panel discussion on how the most innovative organizations in the world are accelerating business transformation initiatives to achieve mission-critical objectives in a risk-adjusted manner.

Interviewed by: Lane Cooper, Contributing Editor, CIO

3:25 - 3:55 PM

Editors’ Panel: Top Picks from the Cloud Candy Store

Eric Knorr, Editor in Chief, IDG
Serdar Yegulalp
, Senior Writer, InfoWorld
Issac Sacolick
, Contributing Editor

The real excitement of the cloud is in the innovative new services the big cloud players continuously introduce. Join IDG Editor in Chief Eric Knorr, InfoWorld Senior Writer Serdar Yegulalp, and Contributing Editor Isaac Sacolick as they dissect some of the hottest new cloud services and what they’re good for – along with some quick cloud predictions for 2022.

3:55 - 4:10 PM

Using Customer Data to Create Superior Customer Journeys

Using Customer Data to Create Superior Customer Journeys
Annette Miesbach, Senior Product Marketing Manager, NICE CXone

Today’s self-service interactions aren’t without challenges. Instead of making customers happy around the clock with fast and easy ways to resolve their issues, they don’t always meet customer expectations. But data can help. Join us as we describe ways to create frictionless customer interactions using data across the customer journey. We’ll discuss: how to operationalize customer data to improve self-service interactions; ways to help your agents to create more satisfying interactions; and the results you can expect.

How to Protect Your Cloud and SaaS Platforms

Nabil Zoldjalali, Director of Cloud Security, Darktrace

Cloud and SaaS platforms have created digital environments where businesses can innovate, collaborate, and share more than ever. But it’s often at the cost of visibility and control. Join us as we discuss the challenges of securing cloud and SaaS applications and learn how to protect your organizations’ dynamic workforces and constantly changing digital infrastructure with Self-Learning AI.

4:10 - 4:35 PM

Cloud Migration in a Highly Regulated Environment

Mike Onders, EVP and Chief Data Officer, Enterprise Strategy, Data, and Architecture Services, Key Technology and Operations, KeyBank

KeyBank was among the first major banks to migrate to the cloud. Among the challenges were convincing regulators, as well as its own board, that the public cloud had adequate security and connectivity. Join us for a tactical look at cloud migration when security and regulation are top concerns, along with discussions about best practices for managing costs, democratizing access to data, migrating data lakes, and more.

Interviewed by: Thor Olavsrud, senior writer for CIO.com

Are Cloud Developers an Endangered Species?

Nigel Simpson, consultant and former Director of Technology Strategy and Research, The Walt Disney Company

How difficult is it to be a software developer today, and how should CIOs evaluate and reshape their teams to reflect future workforce needs? Join us to learn about the future of software development in the cloud, how AI and machine learning will disrupt workforces, and where developers need to reskill.

Interviewed by: Scott Carey, Group Editor, IDG

How Ecolab Uses Cloud to Collaborate with Customers

Anil Arcalgud, CIO, Ecolab

Ecolab—a global provider of water, hygiene, and energy technologies and services—has long used cloud infrastructure to help customers achieve business objectives as varied as optimizing complex water and production systems to hygiene monitoring and food safety programs. The company is also on the cutting edge of using augmented reality to design, develop, test and produce new products. Join us to learn how Ecolab uses advanced cloud technology to help customers with essential functions such as multi-location supply chain monitoring, audit and risk management, and other services.

Interviewed by: Derek Hulitzky VP, Content Development & Strategy, IDG Communications, Inc.

4:35 - 5:00 PM

A Multicloud Strategy for 24/7 Operations

Sreelakshmi Kolli, SVP & Chief Digital Officer, Align Technology, Inc.

Many CIOs struggle to find one cloud that will meet all of their needs. But for Align Technology, which manufacturers Invisalign orthodontic devices for dental patients across 127 countries, leveraging four clouds—each fit-for-purpose with the provider’s core capabilities—has proved to be a winning strategy. Join us to learn how Align devised its multicloud strategy and how it enables innovation, elasticity, performance and privacy in a business with zero downtime.

 

Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media

Inside Truist Bank’s Innovative Digital Migration Strategy

Ken Meyer, EVP & CIO, Truist Financial Corporation

Following its 2019 merger of regional banks SunTrust and BB&T, Truist Bank built a cloud-native platform and launch a new, digital-first customer experience—a gutsy approach that’s paying off. Now the national’s seventh-largest bank, Truist is wrapping up a major digital migrations by merging front-end, back-end, data, and other legacy assets through a unique engineering approach that leverages modern cloud capabilities. Learn how Truist built its hybrid cloud strategy and took on the challenges and successes of a massive digital migration affecting 7 million customers. We’ll also delve into issues of security, stability, and the use of technologies such as chatbots to provide a personalized experience for clients.

Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media

How the Boston Fed Leverages Cloud

Don Anderson, SVP & Transformation Executive, Federal Reserve Bank of Boston

From economic research to supervising financial institutions to payments innovation, the Federal Reserve Bank of Boston has a full slate of responsibilities in the New England economy, which in turn informs the U.S. Federal Reserve’s policymaking. Join us for a discussion about how a secure cloud enables this work.

Interviewed by: Julia King, Contributing Editor, Computerworld/CIO, IDG Communications, Inc.

On Demand

On Demand Sessions Available (December)

Session descriptions listed in “On Demand Sessions” tab above.

How to Build Identity Security For Modern Infrastructure
Brandon Traffanstedt, Senior Director, Global Technology Office, CyberArk

Low and No-Code Development: The Modern Application Platform for the Cloud
Jake Bogie, Lead Solutions Architect, OutSystems

How to Protect Your Cloud and SaaS Platforms
Nabil Zoldjalali, Director of Cloud Security, Darktrace

Transform with Purpose: Planning your Hybrid Cloud Journey
Chris Kapusta, Senior Manager for Data Infrastructure Management, Insight
Jeff Bozic, Principal Architect, Insight

Using Customer Data to Create Superior Customer Journeys
Annette Miesbach, Senior Product Marketing Manager, NICE CXone

How to Enhance Your Cloud Security
Sandy Bird, Co-founder & CTO, Sonrai Security

Composability: How It Accelerates Your Cloud innovation Strategy
Laura Shores, Senior Product Marketing Manager, MuleSoft

Tips on Building an AI Strategy for IT
Anirban Chatterjee, Senior Director of Product Marketing, BigPanda

The Role of Identity in the Enterprise
Lance Malacara, Group Manager, Product Marketing, Okta

How to Measure Success with Your Cloud Migration
Asad Ali, Senior Director of Sales Engineering, Dynatrace

Moving Fast and Free with Cloud Native Data
Patrick McFadin, VP Developer Relations, DataStax

Everything You Need to Know About Observability
Mark Woods, Chief Technical Advisor, Splunk

Best Practices: Secure DevOps for Multicloud Environments
Eric Carter, Director of Product Marketing, Sysdig
Brandon Evans, Certified Instructor, SANS Institute

The Vaccine for Identity Access Management
Vivin Sathyan, Senior Technology Evangelist, ManageEngine

How Observability Drives Better Team Efficiency In Multi-Cloud Environments
Michael Fisher, Director of Product Management, OpsRamp

How the Hyper Adoption of SaaS is Transforming IT
Uri Haramati, Founder & CEO, Torii

Multi-Cloud: Going Beyond the Buzzword to the Benefit
Matt Wallace, CTO, Faction

How to Choose the Right Data and Analytics Organizational Model and Provider
John Loughlin, Chief Technologist, Cloudreach
Jason Sutherland, Head of Application & Data Modernization, Cloudreach