Agenda

CIO's FUTURE OF WORK SUMMIT

Event Dates: September 21-23

Take a look at the agenda from our last Future of Work Summit. Check out what happened, and when.

Our agenda includes keynotes, talks, and conversations that will inform, answer, enlighten, inspire, solve, and prepare you for the challenges ahead. Session topics are carefully selected to be of maximum value.

All times listed on the agenda are Eastern Standard Time.

1:00 - 1:05 PM

Welcome and Opening Remarks

John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

1:05 - 1:30 PM

How Verizon’s Canvas Platform Creates Simplified Workflows for Employees

Lynn Cox, SVP and Network CIO, Verizon

Verizon’s Network CIO Lynn Cox leads a team that won IDG’s CIO 100 award for its Canvas digital experience project for employees. Canvas delivers digital transformation with human-centered design thinking, simplified workflows, and process automation to Verizon’s 10,000+ network and technology specialists working across 50 locations around the world. Join us as Lynn describes how Canvas was created and how it delivers simplicity and uniformity for multiple technology products and services.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc. 

 

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1:30 - 1:55 PM

Applying the Art of Automation to the Future of Work

Jerry Cuomo, VP & CTO AI Automation, IBM Fellow

CTO for IBM Automation and IBM Fellow, Jerry Cuomo, discusses how AI-powered automation is fueling the future of how organizations work and adapt to the changing business landscape. Analysts have declared extreme or hyper-automation as the most critical technology to act on now in response to the changing digital environment accelerated by the pandemic. Join Jerry as he shares how IBM’s single automation platform enables a continuous automation process, and shows examples of automation at work.

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1:55 - 2:15 PM

Networking Break & The Return to Work Video Chat

Time to visit exhibitors and join a video chat.

During this break from our streaming sessions, take a spin through the Exhibit Hall to learn more about solutions and connect with sponsor representatives. You can also join a live video chat in the networking lounge, The Return to Work and the New Hybrid Workforce. We’ll discuss:

As many industries look to bring employees back to the building this year, they will face a range of issues, from safety protocols and getting people used to working in person again to ensuring equity for those who may remain remote. What does the new workplace look like with those scenarios? What’s the prognosis for productivity?

Join moderator Bob Bragdon, SVP/Worldwide Managing Director, CSO, for a moderated discussion of these challenges over video. You’ll have the opportunity to share your expectations and/or recent lessons learned and meet some new faces to enhance your conference experience.

2:15 - 2:40 PM

How GE Created Their MyApps Anywhere Tool for Their Global Workforce

Justin Acquaro, Global CISO, GE

As Global CISO for GE, Justin Acquaro is an expert at providing access to critical applications for a large employee population – all with trust at scale. With an emphasis on strong user investment, a dedicated cross-function team, and strategic executive sponsorship, GE won a CIO 100 award for its MyApps Anywhere employee access project. Join us for this session to hear how the project unfolded, the ups and downs during the process, and how Zero Trust is embedded in the outcome.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc. 

 

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2:40 - 3:00 PM

Automating the Agreement Process and Other Digital Transformation Secrets

Emily Heath, Chief Trust & Security Officer, DocuSign

Emily Heath, Chief Trust and Security Officer at DocuSign, is an expert on how agreement-process automation is becoming a critical element in overall transformation strategy. But she says agreements are about much more than just electronic signatures. Organizations need an end-to-end process that automates workflows before and after a document is signed, and that links to your CRM and other critical back-end systems. Join us as Emily discusses new innovations and future workplace predictions.

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3:00 - 3:07 PM

Aligning Professional Performance with Digital Maturity

Taka Torimoto, Senior Solutions Architect, OutSystems

Taka Torimoto, Senior Solutions Architect at OutSystems, says that organizations that innovate are more efficient and productive than others, yet many companies and employees don’t use the full capabilities of digital tools to support their workload and help achieve their goals. Join us for this discussion to see how the OutSystems platform helps companies digitize and automate processes quickly and across multiple platforms and touchpoints.

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3:10 - 3:35 PM

Why Hybrid Work Will Define the Future

Amy Loomis, Research Director, Future of Work, IDC

Amy Loomis is Research Director for the Future of Work at IDC, and her extensive research explains why hybrid work – a mix of remote employees and those in physical workplaces – will define the future of work going forward. Join us as she shares data, along with why successful organizations will: look for ways to automate tasks, workflows and processes; create an employee-centric culture to drive better business outcomes; and reimagine digital and physical workspaces as part of a hybrid model.

 

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3:35 - 3:55 PM

A New Print Strategy for the New World of Work

Michael Turner, North America Office Printing Solutions Director, HP Inc.

Michael Turner, Office Printing Solutions Director with HP Inc., talks about the new world of distributed work and remote employees, and why you need a new print strategy that fits your processes and workflows, and doesn’t get in the way of collaboration and innovation. He shares ideas on how to capitalize on the cloud, handle remote management of your printer fleet, and boost security for these vital assets – as well as how managed print services can take the strain off of your IT team today.

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4:00 PM

On Demand Sessions Available

Session descriptions listed in “On Demand Sessions” tab above.

Transferring Workplace Culture into the Virtual Realm
Jim Fowler
, EVP & CTO, Nationwide
Vipul Nagrath
, SVP & Global CIO, ADP

The 3 Design-Centric Practices Driving Digital Transformation
Rachana Rele, Senior Director of Design for Document Cloud, Adobe

Building Forward with Confidence
Gary Sorrentino, Global Deputy CIO, Zoom CISO Council Chairman

CIO Insights on Moving the Workforce Beyond the Pandemic
David Behen, VP & CIO, La-Z-Boy

How IT and Business Leaders Can Establish the Future of Work
Lin Nease, Fellow and Chief Technologist, HPE

Driving Safety, Efficiency and Productivity For Remote Workers
Michael Stebick, Solutions Manager, Wearable Compute, CBT

How ChristianaCare’s CriticTrac App Streamlines Workflows to Save Lives
Catherine Burch, Corporate Director, Health and Technology Innovation Center, ChristianaCare

Moving Beyond “Workplace” to Thrive in a Boundless World
Robert DeVito, Global Director, Customer & Partner Sales Engineering, Google Chrome Enterprise

How to Unite Remote Development Teams and Increase Productivity
Nuno Borges, Director, Analyst & Customer Research, OutSystems
Beatriz Clarke, Manager, Information Systems Development, STEMCELL Technologies
Thomas Huff, Senior Manager, Professional Services Americas, OutSystems

Empowering Employees in a Hybrid Workplace
Enrique Barraza, Global Practice Lead, Managed Print Cloud Services and Digitization Services, HP Inc.
Brent Lang,Cloud Services Principal, HP Inc.

Accenture Transforms Legal Group with Analytics, Natural Language Processing
Mark Martynus, Managing Director, Applied Intelligence Technology, Global IT, Accenture

The Next Generation of Cyber Security: Autonomous Cyber AI
Justin Fier, Director of Threat Intelligence and Analytics, Darktrace

1:00 - 1:05 PM

Welcome and Opening Remarks

John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

1:05 - 1:30 PM

Workplace Culture: Lessons for All Industries from Healthcare

Myra Davis, Chief Information Innovation Officer, Texas Children’s Hospital

Texas Children’s Hospital’s Chief Information Innovation Officer Myra Davis is at the center of the pandemic’s reality. With work from home available to just part of the workforce, the organization has learned how to manage in real time. Join us to hear lessons learned about ensuring collaboration across the organization, ways for management to show sincere, one-to-one appreciation to team members, and the value of touchdown spaces for remote team members to rotate to physical workspaces.

Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media

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1:30 - 1:55 PM

AI-Powered Automation and the Future of Work

Savio Rodrigues, VP, IBM Application Platform & Integration Offering Management, IBM Cloud and Cognitive Software

Savio Rodrigues, VP for IBM Application Platform and Integration Offering Management at IBM Cloud and Cognitive Software, is an automation expert. While research shows that automation is a top priority for organizations, Savio knows that getting started can be difficult. Join us as he explains how AI-powered automation can empower IT to advance digital transformation, and how strategies for automation, integration, and DevOps should be intertwined to move the organization ahead quickly.

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1:55 - 2:15 PM

Networking Break & Managing Your IT Team Remotely Video Chat

Time to visit exhibitors and join a video chat.

During this break from our streaming sessions, take a spin through the Exhibit Hall to learn more about solutions and connect with sponsor representatives. You can also join a live video chat in the networking lounge, Managing Your IT Team Remotely. We’ll discuss:

These past months have posed a challenge on many fronts, with remote team management topping the list. How has your team fared, with scrums and projects relegated to video calls and collaboration platforms? How have your people struggled – or thrived – in this environment? Have your leadership skills kept pace with the changes, or do you need advice on how to connect better remotely?

Join John Gallant, Enterprise Consulting Director, IDG Communication, Inc, for a moderated discussion of these challenges and solutions over video. You’ll have the opportunity to share your lessons learned and meet some new faces to enhance your conference experience.

 

2:15 - 2:35 PM

How DISH Network’s myCONNECTION Upgrades Their Customer and Employee Experience

David Downing, VP, IT Digital Solutions, DISH Network
Duncan McCloud, Director, Agent & Partner Solutions, DISH Network
Suma Nallapati, SVP & CDO, DISH Network
Atilla Tinic, SVP & CIO, DISH Network

DISH Network CIO Atilla Tinic and his leaders created myCONNECTION for call center agents and field technicians to remove friction between agents and customers. This ambitious project meant large swaths of the organization would focus on consolidating 30 applications with digital technology to improve the agent and customer experience — across just four intuitive applications. Join us to learn the story behind including lessons learned, and where DISH Network is headed with the future of work.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc. 

 

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2:35 - 2:55 PM

How to Drive Today’s Customer and Employee Experience

Ashley Still, SVP, Digital Media, Adobe

Adobe’s SVP of Digital Media Ashley Still says the pandemic has turbocharged the move to digital experiences for customers, adoption of digital workflows, and remote work – and the most successful companies will be those that excel at customer and employee experience. Join us as we explore how to become more customer centric, and best practices in keeping employees engaged, motivated, and loyal in the distributed work era. We’ll also share how Adobe helps its IT partners become best-in-breed.

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2:55 - 3:02

How to Deploy Devices Faster and with Optimized Apps

Jason Wong, Product Manager, Chrome OS

Jason Wong, Product Manager for Chrome OS is an expert on how today’s organizations need to deploy devices to employees more quickly and efficiently. Join us for this session to see how you can drop ship devices with zero-touch enrollment, and identify optimized apps for Chrome OS with its new partner program, Chrome Enterprise Recommended.

 

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3:05 - 3:35 PM

How Avery Dennison Unlocks Technology for Productivity and Employee Engagement

Nick Colisto, CIO, Avery Dennison

Avery Dennison CIO Nick Colisto is an innovation leader whose team won IDG’s CIO 100 award for its Digital Innovation Center of Excellence (DICE). This project delivers value to not only the workforce, but is a framework to accelerate the pace of digital innovation across the company. Join us as Nick describes how DICE supports the IT strategic priority of building digital dexterity to enable profitable growth, and how the project continues to evolve to turn innovative ideas into reality.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc. 

 

Click here to view this session! 

3:40 PM

On Demand Sessions Available

Session descriptions listed in “On Demand Sessions” tab above.

Transferring Workplace Culture into the Virtual Realm
Jim Fowler
, EVP & CTO, Nationwide
Vipul Nagrath
, SVP & Global CIO, ADP

The 3 Design-Centric Practices Driving Digital Transformation
Rachana Rele, Senior Director of Design for Document Cloud, Adobe

Building Forward with Confidence
Gary Sorrentino, Global Deputy CIO, Zoom CISO Council Chairman

CIO Insights on Moving the Workforce Beyond the Pandemic
David Behen, VP & CIO, La-Z-Boy

How IT and Business Leaders Can Establish the Future of Work
Lin Nease, Fellow and Chief Technologist, HPE

Driving Safety, Efficiency and Productivity For Remote Workers
Michael Stebick, Solutions Manager, Wearable Compute, CBT

How ChristianaCare’s CriticTrac App Streamlines Workflows to Save Lives
Catherine Burch, Corporate Director, Health and Technology Innovation Center, ChristianaCare

Moving Beyond “Workplace” to Thrive in a Boundless World
Robert DeVito, Global Director, Customer & Partner Sales Engineering, Google Chrome Enterprise

How to Unite Remote Development Teams and Increase Productivity
Nuno Borges, Director, Analyst & Customer Research, OutSystems
Beatriz Clarke, Manager, Information Systems Development, STEMCELL Technologies
Thomas Huff, Senior Manager, Professional Services Americas, OutSystems

Empowering Employees in a Hybrid Workplace
Enrique Barraza, Global Practice Lead, Managed Print Cloud Services and Digitization Services, HP Inc.
Brent Lang,Cloud Services Principal, HP Inc.

Accenture Transforms Legal Group with Analytics, Natural Language Processing
Mark Martynus, Managing Director, Applied Intelligence Technology, Global IT, Accenture

The Next Generation of Cyber Security: Autonomous Cyber AI
Justin Fier, Director of Threat Intelligence and Analytics, Darktrace

1:00 - 1:05 PM

Welcome and Opening Remarks

John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

1:05 - 1:20 PM

Technology’s Critical Role in Return to Workplace Strategies

Sandeep Davé, Chief Digital and Technology Officer, CBRE

CBRE’s Chief Digital and Technology Officer Sandeep Davé is an expert on data-driven technologies that are driving return-to-workplace strategies. As the world’s largest commercial real estate services organization, CBRE has its fingers on the pulse of company leaders and employees who’ll reoccupy physical workspaces. Join us as he describes strategies organizations are using to navigate the physical workplace, and how and why remote work and safe physical workspaces will coexist going forward.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc. 

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1:20 - 1:40 PM

Blending Culture and Technology for a Workplace That Really Works

Saadat Malik, VP, IoT & Intelligent Edge Services, HPE

Join Saadat Malik, HPE’s VP of IoT and Intelligent Edge Services, for a historical deep dive on the big trends that were already shaping the workplace before COVID-19 even hit. You’ll learn how these tectonic shifts affect different industries and companies, and explore how your organization can support the culture it wants with technology that empowers employees of all kinds to drive innovation and growth.

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1:40 - 2:00 PM

Modernizing the Way Employees Work on Projects, in Teams, and Across Divisions

Kunkun Callaghan, SVP, Enterprise Business Technology Officer, Freddie Mac

Freddie Mac’s SVP and Enterprise Business Technology Officer Kunkun Callaghan leads the organization’s Modern Delivery project. This contemporary, technology-driven workplace and development initiative represent a fundamental shift in the way employees work on projects, in teams, and across divisions. Join us to learn how their teams are continuously self-improving, experiencing new ways of working, focused on delivering business value, and delivering more meaningful work faster than ever.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc. 

 

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2:00 - 2:15 PM

Networking Break

2:15 - 2:45 PM

Hybrid Workplace Strategies for a Changing Landscape

Elizebeth Varghese, North American Market Leader, IBM Talent & Transformation Innovation, IBM
Holly Muscolino, Research VP, Content and Process Strategies and the Future of Work, IDC

IBM’s Elizebeth Varghese and IDC’s Holly Muscolino are experts on planning hybrid workspaces. They say we aren’t going back to the way things were, and they’ve formulated strategies that can help organizations adapt and iterate across a changing landscape. Join us for their advice, including how AI is playing a role, why remote employees should be provided key opportunities to shift and reskill, and why work needs to provide tech parity for employees at home, onsite and in field work industries.

Moderated by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

 

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2:45- 3:05 PM

How VMware is Embracing a Hybrid Work Model

Jason Conyard, VP & CIO, VMware

Enterprises are thriving during the pandemic by offering flexible working arrangements that keep employees happy, productive, and aligned around the corporate mission. IT plays a major role in enabling this effort, which includes everything from video collaboration to meetings conducted in virtual reality. Join us as CIO.com Senior Writer Clint Boulton and VMware CIO Jason Conyard delve into what the workplace looks like at the software maker in 2021 – and beyond.

Interviewed by: Clint Boulton, Senior Writer, CIO.com, IDG Communications, Inc.

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3:05 - 3:30 PM

When Work From Home Becomes Work From Anywhere

Mike Elgan, Contributing Columnist, Insider Pro, IDG Communications, Inc.
Ken Mingis, Executive Editor, Computerworld, IDG Communications, Inc.
Valerie Potter, Managing Editor, Features, Computerworld, IDG Communications, Inc.

The pandemic has jump-started remote-work trends that had been building for years. Now it’s time to look at what’s next: a distributed workforce that can get the job done from almost anywhere. This shift has ramifications for everything from hiring and training to where people work, how they stay in touch and how corporate data can be kept secure. Columnist Mike Elgan talks with Computerworld’s Ken Mingis and Val Potter about what’s coming and how companies can prepare for the future of work.

3:35 PM

On Demand Sessions Available

Session descriptions listed in “On Demand Sessions” tab above.

Transferring Workplace Culture into the Virtual Realm
Jim Fowler
, EVP & CTO, Nationwide
Vipul Nagrath
, SVP & Global CIO, ADP

The 3 Design-Centric Practices Driving Digital Transformation
Rachana Rele, Senior Director of Design for Document Cloud, Adobe

Building Forward with Confidence
Gary Sorrentino, Global Deputy CIO, Zoom CISO Council Chairman

CIO Insights on Moving the Workforce Beyond the Pandemic
David Behen, VP & CIO, La-Z-Boy

How IT and Business Leaders Can Establish the Future of Work
Lin Nease, Fellow and Chief Technologist, HPE

Driving Safety, Efficiency and Productivity For Remote Workers
Michael Stebick, Solutions Manager, Wearable Compute, CBT

How ChristianaCare’s CriticTrac App Streamlines Workflows to Save Lives
Catherine Burch, Corporate Director, Health and Technology Innovation Center, ChristianaCare

Moving Beyond “Workplace” to Thrive in a Boundless World
Robert DeVito, Global Director, Customer & Partner Sales Engineering, Google Chrome Enterprise

How to Unite Remote Development Teams and Increase Productivity
Nuno Borges, Director, Analyst & Customer Research, OutSystems
Beatriz Clarke, Manager, Information Systems Development, STEMCELL Technologies
Thomas Huff, Senior Manager, Professional Services Americas, OutSystems

Empowering Employees in a Hybrid Workplace
Enrique Barraza, Global Practice Lead, Managed Print Cloud Services and Digitization Services, HP Inc.
Brent Lang,Cloud Services Principal, HP Inc.

Accenture Transforms Legal Group with Analytics, Natural Language Processing
Mark Martynus, Managing Director, Applied Intelligence Technology, Global IT, Accenture

The Next Generation of Cyber Security: Autonomous Cyber AI
Justin Fier, Director of Threat Intelligence and Analytics, Darktrace

Agenda subject to change.