What’s Happening, and When

The agenda features best-in-class keynotes, conversations, and workshops that prepare you for the future of work in the coming year.

All times listed on the agenda are Eastern Standard Time.

Today’s Theme: Engagement

Houston, We Have an Opportunity
The War for Talent, and Strategies to Win It

When Apollo 13’s astronauts were trapped in space, engineers had few options. But their pragmatic innovation brought the crew home safely. Today’s workplaces face the same kind of opportunity. Despite the fluid and shifting power balance between employer and employee, practical leadership strategies around engagement, speed, agility and innovation can save the day.  Join us as experts articulate the challenges, and how leaders can solve them with success for their organization.

1:00pm - 1:05pm

Message from IDG’s CEO An Employee-Centric View of the Future of Work

Mohamad Ali, CEO, IDG Communications, Inc.

Mohamad Ali kicks off the Summit with some critical lessons learned about how to move forward to create a more collaborative, efficient, and equitable workplace of the future. This introduction to the Summit will focus on the questions you should be asking, the opportunities for investment, and the bold actions you should take to ensure a stronger workforce and more successful organization over the long term.

1:05pm - 1:35pm

The Answer to the Great Attrition? The Great Adaptation

Aaron De Smet, Senior Partner, McKinsey & Company

Do I feel valued by my organization and acknowledged by my manager? Do I have potential for meaningful advancement in my career? Can I have flexibility in my workspace? Many employers don’t pay enough attention to these things, while paying more attention to, “Is this the best comp and benefits we can offer?” Employees say those are important — but not as important — so many are leaving jobs. Join us to learn how organizations will need to adapt their strategy to stop losing talent.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

1:35pm - 2:05pm

Conversations That Count: Proven Engagement Strategies for Busy IT Leaders

Dr. Bev Kaye, CEO & Founder, Bev Kaye & Company, Wall Street Journal Best-Selling Author

In this interactive workshop, WSJ best-selling author Beverly Kaye will provide a framework for IT leaders focused on how to inspire impassioned performance, prevent burnout, and retain your most valuable employees. Bev’s answer to the great resignation? The great inspiration! Bring your questions and leave with actionable takeaways about how to create a workplace where everyone can bring their best self to work, and you are able to retain and leverage the talents on your team.

2:05pm - 2:30pm

The Era of Flexibility: Why Agility is the Key to Getting Ahead

Robert DeVito, Global Director, Customer & Partner Sales Engineering, Google

The workplace has undergone an unprecedented transformation in the last few years. As IT leaders prepare for what’s next, they need to be strategic in determining which technology best supports their employees by keeping them secure and productive. Join us to hear what’s next for work, and how to future-proof your business by leaning into solutions that deliver flexibility and agility.

2:30pm - 2:50pm

Live Discussion Group with Dr. Beverly Kaye

Dr. Bev Kaye, CEO & Founder, Bev Kaye & Company, Wall Street Journal Best-Selling Author

In this interactive discussion with your peers, led by Dr. Beverly Kaye, you will come to understand Bev’s key truth about the link between employee engagement and a true sense of belonging. Join this discussion to get your questions about building sustainable loyalty answered and to share your key truths about employee retention with your peers.

Live Discussion Group with Irwin Lazar

Irwin Lazar, President and Principal Analyst, Metrigy

What policies do you need to have in place to protect against risks while enabling employees the flexibility they need to evolve their collaboration capabilities? Bring your questions and your input for a lively discussion about how successful organizations are securely enabling internal, and cross-company collaboration.

2:50pm - 3:15pm

Why Upskilling and Retraining Matter Now More Than Ever

Stacey Goodman, EVP & CIO, Prudential Financial

The words “growth, transformation and change” are scary. But there are ways for a CIO to make them positive with a mindset, and to show technical talent why they mean opportunity through upskilling and retraining. Join us for candid advice from a seasoned CIO on steps you can take right away to embrace and inspire the hard-won talent you already have.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

3:15pm - 3:40pm

Industry Executive Perspective from Firstup

Join us as an industry expert from Firstup shares ideas on how organizations can adapt to the new future of work. (Session in development.)

3:40pm - 3:50pm

Industry Executive Demo from T-Mobile

Join us for a short demo of an innovative workplace technology from T-Mobile.

3:50pm - 4:15pm

Building 21st Century IT: Developing the Human Side of the Equation

Sabina Ewing, CIO & VP, Abbott

The best CIOs intentionally place Talent/People as the first pillar of their overall strategy. Sabina will open up her playbook and share how she is developing a more holistic, data driven and differentiated Talent Strategy to build a future ready workforce.

Interviewed by: Dan Roberts, Host, CIO Whisperers Podcast

4:15pm - 4:40pm

Industry Executive Perspective from Everbridge

Join us as a recognized industry expert from Everbridge shares new strategies on workforce communications and collaboration. (Session in development.)

4:40pm - 5:05pm

5 Steps to Evolve Your Collaboration Strategy to Support Hybrid Work

Irwin Lazar, President and Principal Analyst, Metrigy

More than a year and a half into the world’s shift to ubiquitous remote work, most organizations have deployed video and team collaboration apps to enable virtual employees to collaborate. But now, the focus is shifting to address gaps in collaborative strategies. Join us to learn the five areas you need to plan for right away.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

5:05pm - 5:20pm

Exploring the Future of the Global Workforce

Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

The pandemic caused the world’s remote workforce to jump from 3 percent to nearly 100 percent overnight. While organizations experienced massive development of collaboration technology over the last two years, they also uncovered challenges in how they connect with their employees and clients. Join us as we explore how companies are managing these challenges — along with best practices for creating an asynchronous work environment that enables effective collaboration and communication for everyone.

Industry Solution Perspectives from ActivTrak

Join us as solution providers from ActivTrak discuss ways technology can create a productive workplace.

5:20pm - 6:20pm

Building Award-Winning Future of Work Transformation

The Future Enterprise will be able to rethink the way work gets done. This includes a shift in the work model to one that fosters human-machine collaboration, enables new skills and worker experiences, and supports an intelligent and dynamic digital environment and a reimagined physical environment. IDC’s Best in Future of Work North America Awards honors organizations that have deployed an agile and scalable approach to work that drives new value and competitive differentiation for the organization.

Fireside Chat with the Space Category and Overall Winner: PVH Corp

Shimir Varia, EVP, Architecture, Innovation and Services
Michelle Janardhana, Vice President, Engineering and Delivery, Asia Pacific, PVH Corp
Guy Rosatelli, Vice President, Enterprise Architecture – Global Infrastructure & Security, PVH Corp
Moderated by: Amy Loomis, Research Director, Future of Work, IDC

Panel Discussion with Culture and Augmentation Category Winners: Entegris and Clark County, Nevada

Steve Moskowitz, Director of Digital Transformation, Entegris
Bob Leek, Deputy Chief Information Officer, Clark County Nevada
Moderated by: Holly Muscolino, Research Vice President, Content Strategies and Future of Work, IDC

On Demand

On Demand Sessions Available (February 2022)

Session descriptions listed in “On Demand Sessions” tab above.

Exploring the Future of the Global Workforce
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

The Art of the Possible with a Modern Zero Trust Approach
Kiran Nair, Chrome Browser Security Product Manager, Google
Jian Zhen, Product Manager, Google Cloud, Google

The Role of Identity in the Enterprise: An Approach to Hybrid IT
Lance Malacara, Group Manager, Product Marketing, Okta

Conquering the New Age of Work with Tailored Digital Experiences
Fernando SantosSenior Manager Industry and Solution Strategy – Workplace Innovation, OutSystems

Today’s Theme: AI/Automation

Will AI-Powered Automation Devour Our Human Work?
How to Scale Automation While Upskilling Talent

Like an airliner on autopilot, AI-powered automation in the workplace is gaining altitude and speed. Fueled by organizations’ burning appetites to find efficiencies at scale, these technologies are powering widespread process innovations around the world – while disrupting wide swaths of human work in their path. Join us as experts give practical leadership advice on applying automation for better business outcomes, while managing the cultural shifts needed to upskill human work.

1:00pm - 1:30pm

If the Future is AI and Automation, What Will Human Work Be?

Geoff Colvin, Senior Editor-at-Large, Fortune Magazine & Bestselling Author

Imagine a future where automation and robots are so integrated in the fabric of human life that they become as common as smart phones are today. The field of AI and robotics has the potential to greatly improve the quality of our lives not just at work, but at home and at play. But what will it do to our jobs and earning potential? Join us as one of the world’s leading experts explains where we’re going, and how to lead your organization there.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

1:30pm - 1:55pm

Industry Executive Perspective from IBM

Join us as a recognized industry expert from IBM shares their thoughts on the effect AI will have on the workforce. (Session in development.)

1:55pm - 2:15pm

Live Discussion Group with Geoff Colvin

Geoff Colvin, Senior Editor-at-Large, Fortune Magazine & Bestselling Author

Don’t miss this opportunity to discuss with Geoff Colvin and your peers where enabling automation makes sense, and where it might not. Bring your questions and input for this live, interactive discussion.

2:15pm - 2:45pm

How Leaders Can Jump Start AI and Automation for the Workforce: A Hands-On Workshop

Democratizing AI and automation for the workforce sounds like a great concept. But getting from A to B isn’t straightforward without guidance. Join this workshop to better understand the proven steps you need to take to accelerate business outcomes across your organization with AI and automation.

2:45pm - 3:05pm

Don’t Forget About Us: The Future-of-Work for the Non-Office Worker

Chris Casey, Head of FinTech, Professional Services, and Defense Industry Solutions, T-Mobile
Joe Clukey, VP of Sales, Taqtile

Much of the dialogue on the future-of-work has been focused on the office worker, the 60 percent of the labor force who traditionally have worked in office environments.  But what about the other 40 percent? The 64 million individuals who work in “non-office” settings such as factories, plants, and other remote worksites.  What does the Future-of-Work mean to them?  Join us to learn how technologies such as AR VR, and IoT are driving new and innovative ways to support those individuals who make their living beyond and not behind the desk.

Moderated by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

3:05pm - 3:30pm

Case Study: How AstraZeneca Scaled AI Across its R&D

Anna Asberg, VP R&D IT, AstraZeneca

Introducing AI into its workflow has allowed the biopharma company AstraZeneca to improve the speed and efficiency of its life-saving work in drug discovery. But introducing a new way of working across siloed teams was not easy. Join us to learn about how to effectively use AI as well as tips on scaling solutions, implementing change management, focusing on the user experience, and building trust.

Interviewed by: Beth Kormanik, Manager, Content Development, IDG Communications, Inc.

Creating Business Value at the Intersection of Customer and Employee Experience

Yelena Pevzner, CIO, Corporate Technology, Ally

Does employee experience drive customer experience? Hear from Ally, a fully digital bank, why they are putting an innovation focus on employee experience, why they believe EX drives CX, and what metrics are important to measure related to employee experience. Yelena will also share her thoughts about how and where to automate to enhance employee experience, challenges faced from an IT perspective, and top priorities in 2022 for enhancing employee experience.

Interviewed by: Julia King, Contributing Editor, Computerworld/CIO, IDG Communications, Inc.

3:30pm - 3:50pm

Putting Employees First In Your Employee Engagement Platform

Jed Brown, Chief Product Officer, FirstUp

Employees strive for a sense of belonging and purpose – something that’s increasingly challenging as more organizations embrace hybrid work. In this Q&A session, we explore the relationship between digital transformations, and strong, enduring employee engagement. Effective internal communication relies upon trust and alignment with organizational goals. The best employee engagement platforms rely upon both easy-to-use connectivity and communication, and help to achieve outstanding outcomes in how we retain – and recruit – talent.

Interviewed by: Charles Pelton, Contributing Editor, CIO, IDG Communications, Inc.

3:50pm - 4:10pm

The Great Debate: Why Are Your AI Projects Failing?

Bob Lewis, President, IT Catalysts, Inc.
Isaac Sacolick, Contributing Editor, InfoWorld

Join us as respected tech watchers debate whether AI has hit the trough of disillusionment or is reaching its promised potential.

Moderated by: Eric Knorr, Editor in Chief, IDG Enterprise

4:10pm - 4:30pm

A Q&A with DocuSign

Join us for this one-on-one interview with a DocuSign executive.

4:30pm - 4:50pm

What I Look for in AI and Automation Startups

Kanu Gulati, Partner, Khosla Ventures

The AI and automation tool landscape reaches far and wide. Join me for this session where I’ll give an overview of the space, and offer some tips on what CIOs ought to consider with the trends I’m seeing.

Interviewed by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

4:50pm - 5:25pm

What’s Next in Automation and How Do You Get There?

Amy Loomis, Ph. D., Research Director, Future of Work, IDC

You have adapted, automated, and digitally transformed, maybe more than you ever thought you could. So, what are the opportunities from here? Amy Loomis will share research insights covering three critical areas for ongoing automation opportunities: how to automate to enable work productivity and employee engagement; automating the intelligent digital workspace and workplaces; and how to lead the automated organization. Join Amy to understand how to get beyond the roadblocks holding you back, and to hear a viewpoint shining a light on what opportunities the future can hold.

On Demand

On Demand Sessions Available (February 2022)

Session descriptions listed in “On Demand Sessions” tab above.

Exploring the Future of the Global Workforce
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

The Art of the Possible with a Modern Zero Trust Approach
Kiran Nair, Chrome Browser Security Product Manager, Google
Jian Zhen, Product Manager, Google Cloud, Google

The Role of Identity in the Enterprise: An Approach to Hybrid IT
Lance Malacara, Group Manager, Product Marketing, Okta

Conquering the New Age of Work with Tailored Digital Experiences
Fernando SantosSenior Manager Industry and Solution Strategy – Workplace Innovation, OutSystems

Today’s Theme: Culture

How Do We Manage Culture When It Eats Strategy 24/7?
Creating an Inspiring Culture Across the Distributed Workforce

Management guru Peter Drucker famously said, “Culture eats strategy for breakfast.” He doesn’t dismiss strategy – and instead means that any strategy could fail without leadership’s inspiring vision for employees to become passionate and enthusiastic about it. The fabric of today’s organizational culture is woven with new and coarse threads of complexity – including health and safety, remote work, work/life balance, and diversity/equity/inclusion — increasing the degree of difficulty for leaders to motivate and inspire. Join us to understand how culture management is changing, and how to manage your culture for success.

1:00pm - 1:30pm

The Empathy Deficit, and Why It’s Costing Your Business

Lorraine Hariton, President & CEO, Catalyst

Managers with empathy are more likely to be valued by their direct reports. And whether they know it or not, managers with less empathy are creating distance with valued employees. Join us to understand why this is a challenge for organizations, along with the hard work needed to correct it.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

 

1:30pm - 2:00pm

How to Inspire and Cultivate Culture in the New Workplace: A Hands-On Workshop

Chris Laping, Author of “People Before Things”, Former CIO and Chief Innovation Officer

Keeping teams inspired and connected in the new age of distributed work is the new management challenge for leaders around the world. But there are proven ways to manage culture in this new era. Join this workshop to learn how you can create and build on an inspiring culture for your distributed workforce.

2:00pm - 2:20pm

Improving the Workplace: A Q&A with Everbridge

Join us for this one-on-one interview with an industry executive about how you can improve your workplace.

2:20pm - 2:40pm

Building a Values-Driven Culture That Inspires Employees

Don’t miss this opportunity to discuss with a leading expert and your peers what strategies are working to create a culture that is equitable and drives success. Bring your questions and input for this live, interactive discussion.

2:40pm - 3:05pm

A Q&A with Adobe

Join us for this one-on-one interview with a Adobe executive.

3:05pm - 3:30pm

Building a Highly Collaborative Culture

Shamim Mohammad, Chief Information and Technology Officer, CarMax

Before distributed work became widespread, Carmax already enjoyed a carefully nurtured culture that emphasizes empowerment, transparency and autonomy. Today, those attributes are critical ingredients in organizations of all types and sizes. Join us as we discuss the characteristics of a highly collaborative work culture, and how you can nurture them in your organization.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

Be Careful with Privacy and Trust When Monitoring the Hybrid Workplace

Matthew Finnegan, Senior Reporter, ComputerWorld
Mike Elgan, Contributing Columnist, ComputerWorld

As organizations adapt to hybrid workplaces, the implications for privacy and trust are on new ground. While employers have valid reasons to track worker activity — including safety and protecting highly sensitive data – they can expect pushback, a negative workplace culture, and higher employee turnover without a good communication strategy or monitoring methodology. Join us as we explore the case for digital ethics, communication strategies that build trust, where monitoring can be effective, and potential legislation to protect worker privacy.

Interviewed by: Ken Mingis, Executive Editor, ComputerWorld

Building a Culture Based on the Art of the Possible

Michelle Greene, SVP & CIO – Pharmaceutical Segment, Cardinal Health

Dive into the deeply held beliefs that aided Michelle as she built a culture of empathy and accountability at the Fortune 14 company where she is CIO. While it’s easier to be a great leader when things are going well, hear why she chooses never to take a sabbatical from taking the high road, and how this has become part of her secret sauce to showing up for her team when things are not going so well. Learn from this formidable CIO, who has built a high-performing culture that has her team primed for continued success.

Interviewed by: Dan Roberts, Host, CIO Whisperers Podcast

3:30pm - 3:50pm

Improving the Workplace: A Q&A with IBM

Join us for this one-on-one interview with an industry executive from IBM about how you can improve your workplace.

3:50pm - 4:15pm

Industry Panel: Going Beyond the Basics

Brian Abrahamson, CIO, Pacific Northwest National Laboratory, Battelle
Nicole Ford, VP & Chief Information Security Officer, Carrier
Nancy King, SVP, Product Engineering, Target Corporation

Hear how different industries are putting mechanisms in place to ensure that everyone can benefit in the future of work. Panelists will discuss various strategies that foster an equitable, innovative and employee-centric culture to help drive business results.

Moderated by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

4:15pm - 4:30pm

3 Minutes on Wrike’s Flexible Workplace of the Future

Check out our short video for a snapshot of Wrike and how collaborative work management can support the flexible workplace of the future. You’ll understand how Wrike is sustaining a robust digital workplace for thousands of remote and hybrid teams.

Workplace Innovation: Apps That Make a Difference

Fernando Santos, Senior Manager Industry and Solution Strategy – Workplace Innovation, OutSystems

No business is standardized, thus the employee experience shouldn’t be either. But one-size-fits-all approaches proliferate in software. Serious innovators and top employers are seizing the competitive edge in the new age of work by transforming their workplaces through differentiated digital experiences. Join us to discover the apps that make the difference, and how to build them.

Demo: How to Modernize IT with Okta

Identity is critical for organizations to modernize and be competitive. Join us for this short demo to see how you can leverage it to drive flexibility across your hybrid environment, accelerate app deployment, and facilitate mergers and acquisitions.

4:30pm - 5:00pm

The Cultural Reckoning: Managing 2022 Culture is Hard, and We Need to Adapt

Tsedal Neeley, Professor of Business Administration, Harvard Business School

Virtual, distributed, and global work are significant and permanent. They’re expanding our repertoire, skills, and performance — and promise to make us and our organizations that much better. But the new workplace cultures required to make these arrangements sustainable are something we’ve never seen before. Join us as we take a close look at the future workplace culture, the challenges leaders face, and expert guidance on how to successfully lead going forward.

Interviewed by: Derek Hulitzky, VP, Content Development and Strategy, IDG Communications, Inc.

On Demand

On Demand Sessions Available (February 2022)

Session descriptions listed in “On Demand Sessions” tab above.

Exploring the Future of the Global Workforce
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

The Art of the Possible with a Modern Zero Trust Approach
Kiran Nair, Chrome Browser Security Product Manager, Google
Jian Zhen, Product Manager, Google Cloud, Google

The Role of Identity in the Enterprise: An Approach to Hybrid IT
Lance Malacara, Group Manager, Product Marketing, Okta

Conquering the New Age of Work with Tailored Digital Experiences
Fernando SantosSenior Manager Industry and Solution Strategy – Workplace Innovation, OutSystems

Agenda subject to change.