Agenda

CIO100
Symposium & Awards

Event Dates: August 17-18 & 24-25, 2021

What’s happening, and when

Our truly unique agenda includes keynotes, panel sessions, workshops, Q&As and live discussions with some of the world’s leading CIOs.  These CIO Hall of Fame and CIO 100 Award-Winning speakers will share how they’re using IT in innovative ways to deliver business value, create competitive advantage, optimize business processes and enable growth.

Each day of our CIO 100 agenda will have a specific theme based around the most contemporary challenges and opportunities for CIOs in the year ahead.  It’s like 4 mini-conferences in one!

All agenda times are Eastern Time Zone.

11:00 - 11:55 AM

The Mach 2 Mindset: Decision-Making in a High-Speed Environment

Nicole Malachowski, Thunderbird Pilot, Combat Veteran, Fighter Squadron Commander, White House Fellow and Advisor, and Indomitable Spirit

How do you make quality decisions at high speed? What are the dynamics that slow your organization down? What happens when you don’t move quickly enough? How does turmoil in your operating environment slow you down? Having operated in a high-tech fighter aircraft that can reach speeds up to twice the speed of sound, Nicole Malachowsi breaks down how to move efficiently and effectively when your survival and relevance depends on being fast. A popular saying among pilots is “speed is life,” because without enough speed, an airplane is nothing more than an expensive rock. In the business world — especially when technology is involved — speed can be just as crucial, and the organization that moves the fastest realizes the most success. Nicole offers principles that keep any organization functioning smoothly, quickly and efficiently — in times of calm and in times of turmoil. Join us for a unique view into the collaborative mind of an experienced fighter pilot to understand how to keep an organization functioning effectively, and making good decisions at high speed.

11:55 AM - 12:15 PM

Crossing the Digital Transformation Chasm with Innovation and Inspiration

Matt Lyteson, Vice President & CIO, Hybrid Cloud Platforms, IBM

In less than ten months, IBM’s CIO deployed a new centralized hybrid cloud platform and migrated and modernized over 600 application workloads to provide speed, scale, security, and simplicity. The principles around the platform, the changing practices of IT, and the needed skills all come to bear in this brave new world. How do you move fast and succeed? Join us as we share the team’s experience in moving quickly, being disruptive and achieving meaningful results for the business and people.

Click here to watch session!

12:20 - 12:40 PM

Networking Break and Live Group Discussion – August 17 (1)

Join a live discussion in the lounge. Bring your questions and advice to share. Seating is limited and first-come, first-served!

Challenges with Digital Transformation
Brianna Mundy, IBM Chief of Staff, VP Hybrid Cloud Platforms (CIO)

Financial and Non-Financial Impact of Automation
Jim Maholic, Sr. Director of Value Engineering, UiPath

Balancing Speed & Risk: Analytics in the Cloud
Joe DosSantos, Chief Data Officer, Qlik

12:40 - 1:05 PM

Leadership Through Crisis: When Speed and Agility Are Mission Critical for Public Health

Jim Swanson, EVP and Enterprise CIO, Johnson & Johnson

In business for 130 years, and now with 130,000 employees around the world, Johnson & Johnson is world’s largest and most broadly-based health care company. In the global spotlight for developing one of the world’s COVID-19 vaccines with unprecedented speed, the organization learned valuable and inspiring lessons about what can be accomplished in the midst of a global health crisis. Join us to gather fresh and valuable lessons you can apply to your own role and business.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

1:05 - 1:30 PM

5G: The Future is the Network

Ulf Ewaldsson, Senior Vice President, Chief Network Officer, Regional Network Engineering & Operations, T-Mobile

The network will play vital roles in the adoption of 5G — as a creation platform for new products and services, and a driver of digital inclusion. Moreover, the network will define new customer experiences, help drive competitive differentiation, and deliver efficiency gains across various industry ecosystems. Join us as we discuss the potential of 5G and how it can transform your industry.

Click here to watch session!

1:30 - 1:37 PM

Demo: Zoom’s Vision for the Workplace of the Future

Mark Barragan, Global Sales Leader, Zoom Rooms, Zoom Video Communications

There are many questions you need to answer as you prepare to reopen your office. Zoom has been working hard with our partners to develop video conferencing hardware that meets the needs of the transformed business. Join us as we take you on a tour of our headquarters in San Jose, California, and show you our vision for the workplace of the future.

Click here to watch session!

1:37 - 1:45 PM

How to Gain Visibility Across Your SaaS Portfolio

Aditya Jayan, Principal Sales Engineer, Productiv

CIOs and their teams need better insights to make informed decisions that benefit employees and the business. Join us to learn how to gain visibility across your SaaS portfolio and leverage insights with the Productiv platform, the SaaS management tool for enterprise CIOs.

Click here to watch session!

1:45 - 2:05 PM

Creating Agility and Speed: Leading a Project That Processes 2 Million Transactions Per Minute

Nancy Anderson, VP & CIO, General Electric

For more than 125 years, the General Electric Company (GE) has been at the forefront of industry, and today, GE is best known for its work in the power, renewable energy, aviation and healthcare industries. Like many large conglomerates or multi-market enterprises, GE’s operational and financial ecosystem is large and complex, so their finance data lake program was created to gather all essential finance and related operational data in one place and untap the value of data as an asset. Join us to learn how to lead a project like this so it drives value and creates the foundation for digitizing the audit process.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

2:05 - 2:30 PM

Real Talk on Innovation: How Embracing “Failure” Can Increase Revenue by 60%

Nishita Henry, Chief Innovation Officer, Deloitte Consulting LLP
Sean Lennon, Chief Information Officer, Medtronic
Anne Mullins, Chief Digital and Information Officer, Corning

For many, innovation has joined the business buzzwords of synergy, leverage and value-add. How can CIOs lead their organizations, C-suite peers and boards to reclaim the game-changing days of innovation and drive solutions to market? Tune into this panel discussion to be the first to access new insights from Deloitte’s innovation survey and hear stories from tech leaders you can put into practice to build influence, deliver business value through a technology vision, and overcome challenges.

Click here to watch session!

2:30 - 3:20 PM

Leadership Strategies for Creating Agility and Speed: A Moderated Workshop

Isaac Sacolick, Contibuting Editor, InfoWorld; President of StarCIO; Author of Driving Digital

How fast is fast enough? How can leaders drive agile collaboration and accelerate digital transformation? In this interactive workshop, we’ll explore the tradeoffs in driving smarter, faster, safer, and innovative cultures while winning over transformation detractors.

Intention to Impact: Opportunity at the Intersection of Driving Diversity and Scaling the IT Org of the Future

Kristi Lamar, Managing Director, US Women in Technology Leader​, Deloitte Consulting LLP
Dan Krantz, Vice President, CIO, Keysight Technologies, Inc.

Technology leaders play a crucial role in the enterprise priority of enabling diversity, equity and inclusion (DEI) not only within the tech function but across the organization. Yet maintaining focus on that priority is complicated by the dynamics of a shifting workforce and increased demand for specialized tech roles that are challenging to fill. Join us for an interactive panel discussion as seasoned technology executives discuss the innovative practices they’ve employed to fulfill their DEI objectives, from redefining recruiting and reskilling approaches to building capabilities and a culture of inclusion.

Moderated by: Pamela Rucker, Instructor, Professional Development Programs, Harvard University

3:20 - 3:40 PM

Networking Break and Live Group Discussion August 17 (2)

Join a live discussion in the lounge. Bring your questions and advice to share. Seating is limited and first-come, first-served!

Making IT Innovations Meaningful for Customers
Live Group Discussion with Ron Moskowitz, CIO, South Coast Air Quality Management District and Julia King, Contributing Editor, CIO

The Art of the Possible with 5G Technology
Hosted by Craig Ward, Director, Solutions Engineering, West Region, T-Mobile for Business

How to Scale Citizen Development with Governance
Hosted by Tonkean

3:40 - 4:00 PM

Scale and Speed: How Toyota Financial Services Built a New Business Platform

Vipin Gupta, CIO, Toyota Financial Services

Toyota Financial Services (TFS) is one of the largest auto finance providers in the world with over $125 billion in managed assets. TFS launched a new multi-tenant “mobility finance-as-a-service” — ‘mFin’ — platform enabling a new private label business model. Join us to hear how this enterprise scale platform was built in 7 months from the ground up.

4:00 - 4:20 PM

Taking the lead: How CIOs can drive business value and competitive advantage

Doug Beaudoin, Chief Information Officer, Deloitte Consulting LLP
Rich Nanda, Principal, US Monitor Deloitte Practice Leader, Deloitte Consulting LLP

Why is the technology leader role evolving so quickly and how will it continue to change?  Once a role focused on core technology operations and innovation— technology leaders are now expected to drive the bottom line, attract and develop talent, and transform the enterprise. Pull up a chair to join this engaging dialogue on how technology leaders can reimagine business leader partnerships, harness digital to drive competitive advantage, and build influence across the enterprise and board.

Interviewed by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

Click here to watch session!

4:20 - 4:35 PM

Inspired Leadership for the Future of Data

Chet Kapoor, Chairman and CEO, DataStax

Data volume continues to double every year, and enterprises need to make sure it can be accessed, analyzed, and actionable. But CIOs contend with challenges across cost and innovation. Join us to learn how modernization and the open data stack can help solve today’s biggest data challenges on the road to digital growth. We’ll also share some top leadership principles for inspiring teams through transformation in the new era of data.

Click here to watch session!

Learn Why the Digital Brain Matters in Customer Experience

Ray Wang, Principal Analyst, Founder, and Chairman, Constellation Research, Inc.

Humans make a decision per second. Machines make 1000s of decisions per second.  This asymmetry in decision velocity impacts our ability to deliver mass personalization at scale, mitigate risks, reduce costs and identify new opportunities. Just like social networks which have a social graph, enterprises are creating a business graph where organizations can bring all their learnings together to create an autonomous digital brain. Learn how companies like Airtel use analytics, automation, AI to deliver the next level of customer experience.

Click here to watch session!

4:40 - 5:10 PM

Why Speed, Agility and Technology Are Game Changers to Improving Health Outcomes

Angela Yochem, EVP, Chief Transformation and Digital Officer, Novant Health

Serving nearly six million patients annually, Novant Health is a not-for-profit, integrated healthcare system that serves nearly six million patients in communities across North Carolina, South Carolina and Georgia. To optimize the organization for speed and agility, they recognize that they must first have the constructs in place for fast movement. In other words, some things need to be automatic. Join us to learn how the organization and its culture is thriving with digital leadership.

Creating Personalized, and High Touch Healthcare with Speed and Agility

Lisa Davis, SVP and CIO, Blue Shield of California

Blue Shield of California is an 82 year old nonprofit health plan dedicated to providing 4.5 million Californians with access to high-quality health care at an affordable price. To fulfill this objective, they’ve pivoted their operating model from project-based to product-based, and introduced agile methodologies to their product roadmaps. Join us to understand how this accelerates business outcomes, creates better integration with business partners, and improves the member and provider experience

On Demand

On Demand Sessions Available (August)

Session descriptions listed in “On Demand Sessions” tab above.

Adapting to a Boundless Retail Workplace and Shopping Experience
Mike Daoust, Global Director, Chrome Enterprise GTM, Google

How DataOps Can Unlock Business Value from Your Organization’s Data
Ram Chakravarti, Chief Technology Officer, BMC Software

How to Enable the Future of Work with Digital Workplace Experience
Toni Vanwinkle, Sr. Director, Digital Workplace Experience, Adobe

How Morgan Stanley’s Elevated Data Strategy Helps It Serve Clients
Sigal Zarmi, Managing Director, International CIO and Head of Transformation, Morgan Stanley

Forging the Future
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

Learn Why the Digital Brain Matters in Customer Experience
Ray Wang, Principal Analyst, Founder, and Chairman, Constellation Research, Inc.

3 Steps to Scale IT Agility and Governance with No-code Automation
Stuart Brougher, Solution Architect, Tonkean

Enabling Data Democratization at BNY Mellon with Data Virtualization
Prasanna Uppaladadium, Director, Data Architecture, BNY Mellon

A Brief History of the Future: What inspires CIOs today?
Mike Bechtel, Managing Director and Chief Futurist, Deloitte Consulting LLP

Securing Your Environment with Critical Event Management
Sonia Arista, VP / Chief Information Security Officer and Compliance, Everbridge

How can you be ready for the cyber-attack that’s heading your way?
Don Foster, Global Vice President, Sales Engineering, Commvault

Inspired Leadership for the Future of Data
Chet Kapoor, Chairman and CEO, DataStax

Closer to the Edge: How Edge Innovation is Transforming the Customer Experience
Gunnar Peters, Vice President, Enterprise Services Innovation, Spectrum Enterprise

Understanding the Workday Architecture

Enabling AI-Powered Service Operations in the Midst of Change
Gab Menachem, Senior Director, Product Management, IT Operations Management, ServiceNow
Max Aronin, Senior Director, Solution Consulting, ServiceNow
Usman Sindhu Product Marketing Director, ServiceNow

How CIOs Can Solve for the Employee Experience
Aashish Chandarana, Aashish Chandarana, CIO, Productiv

Automation Adoption at Thermo Fisher Scientific
Abhijeet Bhandare, VP of IT, Thermo Fisher Scientific

Remote Delivery and the Remote Maturity Model: How to Solve for Challenges
Courtney Machi, VP of Product, Andela
Alvaro Oliveira, EVP of Talent Operations and Technology, Andela
Moderated by: Sachin Bhagwat, VP of Enterprise, Andela

11:00 - 11:35 AM

Innovating in a Digital-First World

Meredith Whalen, Chief Research Officer, IDC

As we emerge from the global pandemic, we find organizations firmly planted in a digital-first world. Operating a software-driven “digital innovation factory” will be at the core of your enterprise’s ability to differentiate and compete. How does your organization effectively lead with innovation? Join us as IDC’s Chief Research Officer presents IDC’s latest research, insights and customer examples including consumer-driven digital first trends, the requirements for running a digital innovation factory, and how to effectively lead with innovation in your organization.

11:35 - 11:45 AM

Challenge Security’s Rules: Transform the Threat Surface to Proactive Control

Robert DeVito, Global Director, Customer & Partner Sales Engineering, Google

With the increase in distributed workforces and the growing adoption of cloud applications, companies face unprecedented levels of IP, data, and identity sprawl beyond the enterprise firewall. Every endpoint is an entry into your business, cybercriminals have more access than ever, and human error is a constant risk. Join us to see how Chrome OS and Chrome Browser embed security into workflow to give proactive protection for users, devices, applications, and data.

Click here to watch session!

11:45 AM - 12:05 PM

Leading the Innovation Strategy for the Ultimate IoT Device: Spacecraft

Randi Levin, CIO, NASA Jet Propulsion Laboratory
Chris A Mattmann, Chief Technology and Innovation Officer, NASA Jet Propulsion Laboratory

The NASA Jet Propulsion Laboratory is humanity’s leading center for exploring where humans cannot yet reach. Its spacecraft have flown to every planet and the Sun in a quest to understand our place in the universe, and to search for the possibility of life beyond Earth. Central to these missions and their success is the real-time analysis of constant streams of data from mission spacecraft operating at unfathomable distances. Join us for valuable leadership lessons in managing innovation at scales beyond our imagination.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

12:05 - 12:25 PM

Transform your network, transform your business

Robert Baldwin, Vice President Sales, Strategic Markets, Spectrum Enterprise

Want to speed your digital transformation and innovation efforts? Transform your network. A top networking executive shares his vision for network transformation and explains why it’s become a driving force behind increased agility, rapid innovation, and improved security, among other benefits. You’ll benefit from the lessons learned through Spectrum Enterprises work with major businesses, and you’ll get a roadmap of how to begin your own network transformation journey.

Interviewed by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.

Click here to watch session!

12:25 - 12:30 PM

Demo: Optimizing Your Multi-Cloud Environments with AIOps and AISM

Rick LeFort, Director, BMC Solution Marketing Management, BMC

Managing a multicloud environment is challenging for any IT organization, but BMC Helix is here to help. A cognitive operations and service management cloud offering, it can run in any cloud and offers intelligent chatbots and predictive capabilities to ensure the health and optimization of multi-cloud environments. Attend this session and learn about its features, including self-service, discovery, AIOps, monitoring, incident and problem management, intelligent service management and more.

Click here to watch session!

12:30 - 12:40 PM

Demo: Harness the Power of Enterprise No-Code Automation with Tonkean

Stuart Brougher, Solution Architect, Tonkean

Looking to scale IT? Tonkean’s enterprise no-code automation platform empowers your IT and business teams to rapidly automate complex business processes, reducing your backlog while still maintaining security and compliance. See how companies like Google, Lyft, and EVERSANA are enabling business teams to safely and easily perform actions on packaged or custom systems, automate tasks with NLP and OCR, and orchestrate complex processes—all with a no-code platform that is fully governed by IT.

Click here to watch session!

12:40 - 1:00 PM

Networking Break and Live Group Discussion – August 18 (1)

Join a live discussion in the lounge. Bring your questions and advice to share. Seating is limited and first-come, first-served!

Ransomware: To pay or not to pay? That is the question. Hosted by Commvault

1:00 - 1:15 PM

Leading Digital Innovation with Frameworks and Processes

Nicholas Colisto, CIO, Avery Dennison

With 32,000 employees in 50 countries, Avery Dennison is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. To create a culture of productive innovation throughout the organization, they use a proven framework involving education, engagement with ideation and acceleration workshops, and more. Join us to gather strategies and tips on making digital innovation part of your organization’s DNA.

 

1:25 - 1:45 PM

Focus on the New Hybrid Workplace: Productive, Connected, Informed, Healthy

Cynthia Stoddard, CIO, Adobe

Many organizations are supporting — or planning to support — a hybrid workforce: some employees working from home, some at the workplace, and many splitting their time between the two. In this CIO 100 Industry Partner session, we examine the technology and cultural underpinnings that helped support and secure employees at Adobe, a CIO 100 award winner. We’ll examine the award-winning Adobe Life App and the company’s focus on infrastructure, collaboration, security, and networking tools.

Interviewed by: Charles Pelton, Contributing Editor, Computerworld/CIO, IDG Communications, Inc.

Click here to watch session!

1:45 - 2:15 PM

Speed and Scale: How They’re Unlocking the Future of Digital Innovation

Matt Lyteson, Vice President & CIO, Hybrid Cloud Platforms, IBM
Dave McCarthy, Research Vice President, Cloud and Edge Infrastructure Services, IDC
Sasha Gorman, Vice President, Product and Innovation, T-Mobile

To deliver innovative digital services with the speed, scale and security the market demands, today’s organizations are leveraging hybrid clouds to drive business value. At the same time, 5G will improve connectivity for the ways people, things and processes interact. Join us as our expert panelists discuss how clouds and connectivity are creating unprecedented opportunities for continuous innovation, robust service delivery across devices, and business resilience.

Click here to watch session!

2:20 - 2:40 PM

Networking Break and Live Group Discussion – August 18 (2)

Join a live discussion in the lounge. Bring your questions and advice to share. Seating is limited and first-come, first-served!

Establishing a Risk Tolerance Threshold to Move Innovation Forward
Live Group Discussion with Penelope Prett, CIO, Accenture and Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

 

2:40 - 3:05 PM

The CIO as Business Innovator: Strategies, Tips, and Real-World Experiences

Eileen Mahoney, EVP & CIO, PVH

With a 140-year history, PVH is one of the world’s largest and most admired fashion companies, connecting with consumers in over 40 countries with iconic brands including Calvin Klein and TOMMY HILFIGER. When the global events of 2020 threatened business results, the CIO sprang into action to show – and actually prove to – business leaders how IT could rapidly build new pathways to customers to improve business results. Join us to hear the story and gather tips and strategies on how the CIO can be a business innovator.

3:05 - 3:25 PM

Building the Case for Implementing Automation in the Enterprise

Jim Maholic, Senior Director, Value Engineering, UiPath

There are so many tasks within an organization that can be automated, especially in the realms of finance (cash management, etc), the call center, and for IT / security functions. In the latter, automation can help with the help desk, decommissioning, logging and more. The trick is to view automation as another layer, like virtualization, sitting on top of your applications. In this CIO 100 Industry Partner session we look at the business and technical benefits of automation — and how to get started.

Interviewed by: Charles Pelton, Contributing Editor, CIO, IDG Communications, Inc.

Click here to watch session!

3:25 - 3:50 PM

The Attributes of an Innovative CIO: Advice from a Seasoned Expert

Ron Moskowitz, CIO, South Coast Air Quality Management District

The South Coast Air Quality Management District is the regulatory agency responsible for improving air quality for large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley.  The region is home to more than 17 million people, or about half the population of the entire state of California. To protect public health through innovative and practical strategies requires a digital leader who inspires the team and leads by example. Join us for this advice-packed session on how to energize the organization to innovate.

3:50 - 4:15 PM

Innovating for Speed to Market and and Transparency

Avi Shua, Managing Director & CIO, BNY Mellon Wealth Management

BNY Mellon, a global investment company that prides itself on powering success across the financial world, wanted to create an enterprise data platform (EDP) to generate actionable insights to improve processes and business performance. Please join us and learn: how they use a massive analytics and reporting platform to unlock the value of data for actionable insights; the core values, features and functionality offered by the platform; and what constitutes the EDP and its underlying infrastructure.

4:15 - 4:40 PM

Innovation Leadership: Improving Digital Experiences for 100,000 Nurses

Marty Paslick, CIO, HCA Healthcare

One of the nation’s leading providers of healthcare services, HCA Healthcare is comprised of 185 hospitals and more than 2,000 sites of care in 20 states and the United Kingdom. HCA’s Cohesive Nursing Agenda is a technology strategy aimed at improving experiences for nearly 100,000 nurses by helping them collaborate on mobile devices, access images, manage workload and learn virtually. Join us to learn what it takes to successfully lead an innovative project like this, and how you can apply that leadership to your organization.

Interviewed by: Julia King, Contributing Editor, CIO, IDG Communications, Inc.

5:30 PM

CIO 100 Ceremony

On Demand

On Demand Sessions Available (August)

Session descriptions listed in “On Demand Sessions” tab above.

Adapting to a Boundless Retail Workplace and Shopping Experience
Mike Daoust, Global Director, Chrome Enterprise GTM, Google

How DataOps Can Unlock Business Value from Your Organization’s Data
Ram Chakravarti, Chief Technology Officer, BMC Software

How to Enable the Future of Work with Digital Workplace Experience
Toni Vanwinkle, Sr. Director, Digital Workplace Experience, Adobe

How Morgan Stanley’s Elevated Data Strategy Helps It Serve Clients
Sigal Zarmi, Managing Director, International CIO and Head of Transformation, Morgan Stanley

Forging the Future
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

Learn Why the Digital Brain Matters in Customer Experience
Ray Wang, Principal Analyst, Founder, and Chairman, Constellation Research, Inc.

3 Steps to Scale IT Agility and Governance with No-code Automation
Stuart Brougher, Solution Architect, Tonkean

Enabling Data Democratization at BNY Mellon with Data Virtualization
Prasanna Uppaladadium, Director, Data Architecture, BNY Mellon

A Brief History of the Future: What inspires CIOs today?
Mike Bechtel, Managing Director and Chief Futurist, Deloitte Consulting LLP

Securing Your Environment with Critical Event Management
Sonia Arista, VP / Chief Information Security Officer and Compliance, Everbridge

How can you be ready for the cyber-attack that’s heading your way?
Don Foster, Global Vice President, Sales Engineering, Commvault

Inspired Leadership for the Future of Data
Chet Kapoor, Chairman and CEO, DataStax

Closer to the Edge: How Edge Innovation is Transforming the Customer Experience
Gunnar Peters, Vice President, Enterprise Services Innovation, Spectrum Enterprise

Understanding the Workday Architecture

Enabling AI-Powered Service Operations in the Midst of Change
Gab Menachem, Senior Director, Product Management, IT Operations Management, ServiceNow
Max Aronin, Senior Director, Solution Consulting, ServiceNow
Usman Sindhu Product Marketing Director, ServiceNow

How CIOs Can Solve for the Employee Experience
Aashish Chandarana, Aashish Chandarana, CIO, Productiv

Automation Adoption at Thermo Fisher Scientific
Abhijeet Bhandare, VP of IT, Thermo Fisher Scientific

Remote Delivery and the Remote Maturity Model: How to Solve for Challenges
Courtney Machi, VP of Product, Andela
Alvaro Oliveira, EVP of Talent Operations and Technology, Andela
Moderated by: Sachin Bhagwat, VP of Enterprise, Andela

1:00 - 1:30 PM

Pushing Beyond Barriers:  Creating a Cultural Mindset of Data-Agency

Talithia Williams, Big Data Expert, Math Professor, and Host of Nova Wonders

The advancing world of data analytics is forever changing how we lead, work, and create outcomes. Leading with data-driven decision making requires cultural buy-in to help organizations move from mere data collection to partnerships that advance strategic outcomes. Join us as we discuss the cultural shift needed to make data actionable, with examples of data being used to better understand performance in both education and enterprise, and learn how those insights are being used to inform decision making and transform society.

1:30 - 1:55 PM

Improving the Utility of Your Data with Artificial Intelligence

Steve Astorino, VP of Development, Data and AI & Canada Lab Director, IBM

With the volume of data increasing exponentially — and coming from sources as varied as the edge or the core — it’s imperative to build an effective data management strategy. Increasingly, enterprises look to AI, with the right privacy and security constraints, to better leverage the power of data in ever more complex hybrid environments. This CIO 100 Industry Partner session will examine IBM’s approach operationalizing AI and managing data, through a unified data and AI platform experience.

Interviewed by: Charles Pelton, Contributing Editor, CSO, IDG Communications, Inc.

Click here to watch session!

1:55 - 2:25 PM

Leveraging Data to Quickly Deliver 25 Million Packages Each Day

Juan Perez, Chief Information and Engineering Officer, UPS

Employing 540,000 and delivering nearly 25 million packages daily across 220 countries and territories, UPS operates the world’s most extensive integrated smart logistics network. UPS’s Harmonized Enterprise Analytics Tool (HEAT) is a business intelligence platform that leverages advanced predictive analytics, machine learning algorithms and one billion data points to provide the most precise forecast of package movement through all modes of transportation in its network. Join us to take away leadership tips on how to create new insights, improved operation efficiencies, and better customer visibility for your organization.

Interviewed by: Julia King, Contributing Editor, CIO, IDG Communications, Inc.

2:25 - 2:45 PM

Capitalizing on 5G in the Enterprise

Mark McDiarmid, SVP, Radio Network Engineering & Development, T-Mobile

5g isn’t coming – it’s here, and it can benefit your company in multiple ways. From revitalizing your network architecture and improving cloud access, to accelerating your edge and IoT initiatives, 5G’s speed, security, and coverage are game changers. One of the nation’s top 5G network leaders shares his insights into the most powerful applications of 5G in the enterprise and how it will speed innovation and digital transformation for your organization.

Interviewed by: John Gallant, Enterprise Consulting Director, IDG Communications

Click here to watch session!

2:45 - 3:05 PM

Networking Break and Live Group Discussion with Health Care Service Corp’s CIO Marv Richardson

Join a live discussion in the lounge. Bring your questions and advice to share. Seating is limited and first-come, first-served!

Building a Foundation of Trusted, Available and Timely Data
Live Group Discussion with Marv Richardson, SVP & CIO, Health Care Service Corporation and Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

3:05 - 3:12 PM

Demo: Self-Service Data Consumption: How to Implement a Modern Strategy

Octavio Arreaza, Senior Sales Engineer, Denodo

Making data self-serviceable for all kinds of consumers is an important goal for modern data-driven organizations. As data unification and data collaboration become critical success factors for organizations, data catalogs play a key role as the perfect companion for a virtual layer to fully empower self-service initiatives. Join us for this demo to understand how Denodo Platform is empowering organizations to establish a self-service data culture.

Click here to watch session!

3:12 - 3:19 PM

Demo: Drive Reliable Services and Rapid Innovation with xMatters

Nathan Talbot, Lead Solution Architect, xMatters, an Everbridge company

xMatters, an Everbridge company, shows teams how to automate workflows and incident response so infrastructure and operations teams do their best work. The service reliability platform for DevOps and IT teams helps not only with response to signals received from various monitoring tools, but also through the incident journey, response to alerts, notifications and incidents across all tools used for IT infrastructure.

Click here to watch session!

3:20 - 3:45 PM

How Automation, Aerial Imagery and Instrumentation Can Expedite Property Claims for Catastrophe Victims

Mike Brady, SVP & CIO, USAA

Employing more than 36,000 people worldwide, and founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served and their families. USAA is revolutionizing the industry with an automated claims process to settle catastrophe claims by leveraging image acquisition platforms — including manned and unmanned aircraft — to quickly acquire imagery of an impacted area. Join us to learn how they use analytics tools — including various computer vision (CV) and machine learning (ML) models for wind, hail, flood and fire damages – to automate and expedite claims measured by just hours after a catastrophe.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

3:45 - 4:05 PM

Active Intelligence: Bridging Data Integration and Business Intelligence

James Fisher, Chief Product Officer, Qlik

Many organizations grapple with the chasm between IT and the rest of the business. In this CIO 100 Industry Partner Q&A session, we examine how to bridge that gap through a concept Qlik calls Active Intelligence. Whether it’s targeted to operations, productivity, or finance, the approach takes data and the processes that act upon it to better predict outcomes and options. It’s a way to gain true insights — and better value — from the plethora of data most companies manage.

Interviewed by: Charles Pelton, Contributing Editor, CIO, IDG Communications, Inc.

Click here to watch session!

4:05 - 4:12 PM

Demo: Ransomware Detection and More

Philip Schleper, Systems Engineer, Commvault

Join Commvault and learn how the company approaches security, with a drill-down into its built-in security assessment tools; automatic ransomware detection and alerting; and auditing and reporting. Additionally, you’ll see how the role-based access controls in the Commvault Command Center enable self-service, while providing isolation for multi-tenant deployment.

Click here to watch session!

4:15 - 4:40 PM

How to Lead a Project that Provides a 360-degree View of IT Operations and Technology Delivery

Marv Richardson, SVP & CIO, Health Care Service Corporation

Founded in 1936 and employing 24,000, Health Care Service Corporation is the largest customer-owned health insurer in the United States, serving 17 million members in Illinois, Montana, New Mexico, Oklahoma and Texas. To swiftly address changes to business needs and provide a 360-degree view of IT operations and technology delivery, HCSC created its IT Excellence Center. Join us to learn how they led a project that provides real-time delivery insights through pipeline-based data that’s generated throughout the delivery lifecycle.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

4:40 - 5:05 PM

Leading the Buildout of an Intelligent and Automated Workforce

Penelope Prett, CIO, Accenture

With more than a half-million employees around the world, Accenture is a global professional services company with experience across more than 40 industries. Over 200 internal IT operations teams at Accenture operate more than 900 applications, and to address the resulting demand on resources, Accenture created a touchless operations program to supplement IT operations teams with an “intelligent automated workforce.” Join us to learn what’s required to lead an effort like this.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

5:05 - 5:25 PM

How Lexmark Tackles Terabytes of Data with the Product Digital Thread

Andy Kopp, Director of Transformation Products, Lexmark

Global printer and imaging products manufacturer, Lexmark International, generates terabytes of data every week. In the past, much of that data lived in siloes and required complex data heroics by users to gain insight from it. Lexmark has created the CIO 100 Award-winning Lexmark Product Digital Thread (PDT), a live, integrated repository and audit trail of real-time data generated across the end-to-end lifecycle of its products. Join us as we delve into how Lexmark created the PDT and the cultural changes it had to make to reap the rewards.

Interviewed by: Thor Olavsrud, Senior Writer, CIO.com, IDG Communications, Inc.

Delivering System Automation to Minimize Operating Expenses

Kaushik Ghosh, VP & CIO, Global Enterprise Computing Solutions, Arrow Electronics, Inc.

Arrow Electronics is a Fortune 110, global B2B distribution company. Arrow’s IT organization needed to enable the company to to aggressively grow while maintaining and minimizing operating expenses. To meet this goal, Arrow created a robust solution to deliver system automation and business-to-business transactions to a complex process. Join us to learn how ArrowLink — a platform for intelligent and digital automation — was developed and delivered to automate processes and reduce hours spent on executing business transactions.

On Demand

On Demand Sessions Available (August)

Session descriptions listed in “On Demand Sessions” tab above.

Adapting to a Boundless Retail Workplace and Shopping Experience
Mike Daoust, Global Director, Chrome Enterprise GTM, Google

How DataOps Can Unlock Business Value from Your Organization’s Data
Ram Chakravarti, Chief Technology Officer, BMC Software

How to Enable the Future of Work with Digital Workplace Experience
Toni Vanwinkle, Sr. Director, Digital Workplace Experience, Adobe

How Morgan Stanley’s Elevated Data Strategy Helps It Serve Clients
Sigal Zarmi, Managing Director, International CIO and Head of Transformation, Morgan Stanley

Forging the Future
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

Learn Why the Digital Brain Matters in Customer Experience
Ray Wang, Principal Analyst, Founder, and Chairman, Constellation Research, Inc.

3 Steps to Scale IT Agility and Governance with No-code Automation
Stuart Brougher, Solution Architect, Tonkean

Enabling Data Democratization at BNY Mellon with Data Virtualization
Prasanna Uppaladadium, Director, Data Architecture, BNY Mellon

A Brief History of the Future: What inspires CIOs today?
Mike Bechtel, Managing Director and Chief Futurist, Deloitte Consulting LLP

Securing Your Environment with Critical Event Management
Sonia Arista, VP / Chief Information Security Officer and Compliance, Everbridge

How can you be ready for the cyber-attack that’s heading your way?
Don Foster, Global Vice President, Sales Engineering, Commvault

Inspired Leadership for the Future of Data
Chet Kapoor, Chairman and CEO, DataStax

Closer to the Edge: How Edge Innovation is Transforming the Customer Experience
Gunnar Peters, Vice President, Enterprise Services Innovation, Spectrum Enterprise

Understanding the Workday Architecture

Enabling AI-Powered Service Operations in the Midst of Change
Gab Menachem, Senior Director, Product Management, IT Operations Management, ServiceNow
Max Aronin, Senior Director, Solution Consulting, ServiceNow
Usman Sindhu Product Marketing Director, ServiceNow

How CIOs Can Solve for the Employee Experience
Aashish Chandarana, Aashish Chandarana, CIO, Productiv

Automation Adoption at Thermo Fisher Scientific
Abhijeet Bhandare, VP of IT, Thermo Fisher Scientific

Remote Delivery and the Remote Maturity Model: How to Solve for Challenges
Courtney Machi, VP of Product, Andela
Alvaro Oliveira, EVP of Talent Operations and Technology, Andela
Moderated by: Sachin Bhagwat, VP of Enterprise, Andela

1:00 - 1:25 PM

How a Culture of Diversity, Inclusion and Collaboration Makes the Impossible Possible

Linda Gerull, City CIO and Executive Director, Department of Technology, City and County of San Francisco

San Francisco is the 16th most populous city in the United States, the fourth most populated in California, and the fifth most densely populated county in the United States – behind only four of the five New York City boroughs. As San Francisco transitioned to distance learning to keep school staff, students and families safe from COVID-19, many students lacked home internet access. Committed to eliminating digital divides, the City installed high-speed broadband to public housing and distributed Chromebooks and mobile hotspots to youth at risk of missing essential education — while the mayor’s office launched 78 community learning hubs in six weeks to provide full-day, in-person support for distance learning. Join us to learn how these national firsts became possible through swift and quality decision-making enriched by a culture of diversity, inclusion, and collaboration.

Interviewed by: Julia King, Contributing Editor, CIO, IDG Communications, Inc.

1:25 - 1:45 PM

Accelerate Decision-Making While Integrating Your IT Platform

David Sohigian, Chief Technology Officer North America, Workday

Today’s organizations must make data-driven decisions rapidly — and turn them into actions for employees who are productive wherever they work. This requires seamless, personalized experiences driven by intelligent, integrated business processes and workflows. Join us for this whiteboard session where we’ll explore how IT can unlock rapid decision-making and time-to-action — particularly around core resources like people and finance.

Click here to watch session!

1:45 - 2:05 PM

The Critical Role of Organizational Culture in Business Success

Curt Garner, CTO, Chipotle

Chipotle Mexican Grill is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. With more than 2,850 restaurants in the United States, Canada, the United Kingdom, France and Germany, it’s the only restaurant company of its size that owns and operates all its restaurants. As its digital business experienced substantial growth in 2020, the organization saw an opportunity to use its digital platform for good with a pledge of $1 million in support of organizations advocating against systemic racism. Join us to learn about the project, and how organizational culture plays a critical role in the company’s success.

Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications, Inc.

2:05 - 2:25 PM

Lessons Learned When a Culture of Organizational Resilience is Mission Critical

Kristin Darby, CIO, Envision Healthcare

Embracing a multi-disciplinary approach to planning, an enhanced emphasis on people and processes, and plenty of training are critical components of Envision Healthcare’s business resilience playbook. But when crisis strikes, new lessons are learned iteratively, and in real time. Join us to understand what business resilience means to their organization, why it’s important for their ongoing business operations, and what they’ve learned about creating a reslient culture.

Interviewed by: Julia King, Contributing Editor, CIO, IDG Communications, Inc.

Empowering and Enabling Complex Teams to Work Remotely

Carol Juel, Chief Technology and Operating Officer, Synchrony

More than ever, IT leaders leaned into digital capabilities to support employees displaced by the COVID-19 pandemic. CIOs scrambled to ensure that employees had enough bandwidth to tunnel into corporate networks, stand up remote call center operations and tap stressed supply chains to procure enough computers, among other time-sensitive tasks. Join us to learn how Synchrony bested all of these challenges — and garnered a CIO 100 award for these efforts.

Interviewed by: Clint Boulton, Senior Writer, CIO.com, IDG Communications, Inc.

2:25 - 2:45 PM

Networking Break and Live Group Discussion – August 25

Join a live discussion in the lounge. Bring your questions and advice to share. Seating is limited and first-come, first-served!

Creating a Culture of Trust and Transparency
Live Group Discussion with Marty Paslick, CIO, HCA Healthcare and Julia King, Contributing Editor, CIO

Data Lakehouses: The Hype and the Reality
Hosted by Denodo

2:45 - 2:50 PM

Demo: AI-Powered Service Operations – Using AI and Machine Learning to Predict, Prevent, and Deflect Incidents

Glen Kaminski, Senior Technical Product Marketing Manager, ServiceNow

Digital transformation relies on efficiently managing digital services and uptime — and delivering incredible customer experiences. Join us for this demo to learn how you can connect services and operations on a single platform to manage always-on digital service delivery.

Click here to watch session!

2:50 - 3:25 PM

Creating and Sustaining a Culture of Excellence: Leadership Strategies and Tips from CIO Hall of Fame Honorees

Kristin Darby, Former CIO, Envision Healthcare
Victor Fetter, CIO, Fortive
Sasi Pillay, VP and CIO, Washington State University

How do CIO Hall of Fame award winners define a positive culture? How do they create and measure engagement to maintain a positive culture – particularly in a virtual environment? What tips, techniques and strategies do they use to keep their organization feeling good about their work and contributions? Join us for an advice-packed session with these award-winning CIOs.

3:25 - 4:10 PM

How to Build A Cohesive Team: An Interactive Workshop

Chris Laping, 4-Time CIO and Best-Selling Author

What tools do you have — outside of job descriptions, RACIs, org charts and archaic views of role clarity — to ensure your team is positioned to succeed? This interactive workshop will help. Join this live Masterclass during the CIO 100 conference where we’ll introduce the Working Genius tool, made up of 20 percent personality assessment and 80 percent productivity tool. You’ll learn how the Six Types of Working Genius is the fastest and simplest way to discover your team’s natural gifts so they can thrive as a single, cohesive unit. Taught by 4-time CIO and best-selling author, Chris Laping, this Masterclass includes a free Working Genius Assessment for every participant.

4:30 PM

CIO Hall of Fame Ceremony

On Demand

On Demand Sessions Available (August)

Session descriptions listed in “On Demand Sessions” tab above.

Adapting to a Boundless Retail Workplace and Shopping Experience
Mike Daoust, Global Director, Chrome Enterprise GTM, Google

How DataOps Can Unlock Business Value from Your Organization’s Data
Ram Chakravarti, Chief Technology Officer, BMC Software

How to Enable the Future of Work with Digital Workplace Experience
Toni Vanwinkle, Sr. Director, Digital Workplace Experience, Adobe

How Morgan Stanley’s Elevated Data Strategy Helps It Serve Clients
Sigal Zarmi, Managing Director, International CIO and Head of Transformation, Morgan Stanley

Forging the Future
Gary Sorrentino, Global Deputy CIO, Zoom Video Communications

Learn Why the Digital Brain Matters in Customer Experience
Ray Wang, Principal Analyst, Founder, and Chairman, Constellation Research, Inc.

3 Steps to Scale IT Agility and Governance with No-code Automation
Stuart Brougher, Solution Architect, Tonkean

Enabling Data Democratization at BNY Mellon with Data Virtualization
Prasanna Uppaladadium, Director, Data Architecture, BNY Mellon

A Brief History of the Future: What inspires CIOs today?
Mike Bechtel, Managing Director and Chief Futurist, Deloitte Consulting LLP

Securing Your Environment with Critical Event Management
Sonia Arista, VP / Chief Information Security Officer and Compliance, Everbridge

How can you be ready for the cyber-attack that’s heading your way?
Don Foster, Global Vice President, Sales Engineering, Commvault

Inspired Leadership for the Future of Data
Chet Kapoor, Chairman and CEO, DataStax

Closer to the Edge: How Edge Innovation is Transforming the Customer Experience
Gunnar Peters, Vice President, Enterprise Services Innovation, Spectrum Enterprise

Understanding the Workday Architecture

Enabling AI-Powered Service Operations in the Midst of Change
Gab Menachem, Senior Director, Product Management, IT Operations Management, ServiceNow
Max Aronin, Senior Director, Solution Consulting, ServiceNow
Usman Sindhu Product Marketing Director, ServiceNow

How CIOs Can Solve for the Employee Experience
Aashish Chandarana, Aashish Chandarana, CIO, Productiv

Automation Adoption at Thermo Fisher Scientific
Abhijeet Bhandare, VP of IT, Thermo Fisher Scientific

Remote Delivery and the Remote Maturity Model: How to Solve for Challenges
Courtney Machi, VP of Product, Andela
Alvaro Oliveira, EVP of Talent Operations and Technology, Andela
Moderated by: Sachin Bhagwat, VP of Enterprise, Andela